Patients of Bridgewater Balance and Hearing experiencing issues with their hearing aids are welcome to our walk-in hours, Monday through Thursday from 8:00 AM to 9:00 AM and 4:00 PM to 5:00 PM at any location. Our team is ready to help ensure your hearing aids function effectively.

Your Caring East
Tennessee Audiologist

Serving the hearing needs of Clinton, Halls, Harrogate, Knoxville, and Sevierville for over 20 years.

“My entire experience at Bridgewater has been exceptional to say the least. Appointments are kept promptly, and the staff is beyond reproach in their professionalism and courtesy. You could not ask for a better experience! As I said, they are kind, courteous, and impeccably professional. Not to mention the fantastic results! It is marvelous to be able to hear like I could when I was 20 again. I absolutely love my new hearing device. It is easy to wear and very unnoticeable. The technology is top-of-the line, believe me. Love it, love it, love it! Thanks Dr. Baerman and staff. You guys are the greatest!”

~ James N.

"Heidi at the front desk made me feel welcome when I entered the reception room and through my very short waiting time. Amy, the audiologist , was warm and friendly, yet extremely professional. She conducted a hearing evaluation and fitted me with with reasonably priced hearing aids. She spent time making sure that the hearing aids were properly adjusted to maximize my auditory acuity. I highly recommend Bridgewater for the correction of hearing problems."

~ Mike Cravy

"I am a long time hearing aid user but just last year received a new set, Allison has taken such good care of me to getting my hearing tested to getting adjustments on my new hearing aids. She also takes great care of my son and understanding his needs as he also wears hearing aids. Great place to go for all your hearing needs. Everyone in the office is super nice and helpful."

~ Sarah Jones

"Dr Baerman is a wonderful person and an even better doctor. I was struggling with hearing loss from an injury and she gave me more time, compassion, and quality of care than I have ever experienced in a medical setting. Her staff is incredible and beyond helpful. I’m honestly floored by how much they care."

~ Dustin Wilhoite

"I have used Bridgewater for several years, and have always received very good service. In recent years I’ve seen Dr. Amy Becker, and she has raised the bar even higher. She and her staff provide a great mixture of competence and professionalism with friendliness and courtesy. I highly recommend Bridgewater-Sevierville. (And by the way, I hear much better also!)"

~ DJ Atchley

Important Notice

Dear Patient, we apologize for any difficulty that you may be experiencing reaching our office by phone at this time. We are currently experiencing difficulties with our phone system. Please email Savannah at Savannah@bridgewatersh.com if you are having trouble reaching the office.

Welcome to Bridgewater Balance & Hearing

A Letter from Sally Baerman

Why do I love Bridgewater?

I envisioned Bridgewater years ago; a place where people could come, and receive, extraordinary hearing health care and personal service. I have been blessed that Bridgewater has become so much more.

I love Bridgewater because there is no greater satisfaction to me, or my team, that when a patient leaves Bridgewater they are experiencing an improved quality of life. Whether the patient was referred for balance testing and are apprehensive about the long scary name of the tests (Electrocochleography, Vestibular Evoked Myogenic Potentials, etc.), or the individual with hearing loss that needs amplification, we develop a trust with them and know that we will do our very best to help them.

I love walking in every morning and being cheerfully greeted by my staff and exchanging small talk as to how our evening or weekends were. Looking at the schedule and getting excited to see a patient I have not seen in months or a new patient for a procedure that will allow me to put the audiological or vestibular puzzle together. Discussing a difficult case with my audiologists invokes the student in me.

But most of all, it is having the time to listen to my patients and address their concerns with compassion and real-life solutions. The success of a day is when a patient conveys to Bridgewater that what we have made a positive difference in their lives.

There is no greater joy to Bridgewater, than when we fit a patient with hearing instruments and they return for follow-ups, they are so elated with their ability to communicate more effectively with their family members. They are able to hear the bird’s sing, their grandchildren, and the preacher at their place of worship.

I have been blessed to find a career that I am passionate about and patients and coworkers who inspire me every day. I believe that my work is a reflection of God’s will and what we do at Bridgewater brings a greater goodness to our world.

We hope that we can help you or your loved one.

Sincerely,
Dr. Sally Baerman
Au.D., CCC-A, F-AAA

“To give anything less than your best, is to sacrifice the gift.”
~ Steve Prefontaine

Purchase a gift certificate in any amount!

Call the location nearest to you for more information.

Why Choose Bridgewater Balance & Hearing?

Your team at Bridgewater consists of clinical audiologists who have the experience to help you with your hearing health or balance issues. We help patients of every age, from newborns to geriatrics. We also offer an extensive range of services, from hearing evaluations to cochlear implants to balance testing. No matter what brought you in to our office, we can help you experience an improved quality of life through better hearing and balance.

Services at Bridgewater

Our services include, but are not limited to:

Diagnostic Hearing & Balance Evaluations

Central Auditory Processing Evaluations

Electrocochleography (EcochG)

Vestibular Evoked Myogenic Testing (VEMP)

Otoacoustic Emission Testing

Auditory Brainstem Response

Videonystagmography (VNG)

Specialty & Musician Earplugs

Newborn Hearing Screenings

Cochlear Implant Evaluations

… and more!

Thank You!

Dear Valued Patients,

As I reflect on the incredible milestone of Bridgewater Balance and Hearing’s 20th anniversary, my heart is filled with gratitude. I’m Sally Baerman, Doctor of Audiology and owner, and I want to take a moment to thank you—our loyal patients—and my extraordinary professional staff for making this journey possible.

For two decades, it has been my honor to serve you, helping with your hearing and balance needs. Your trust and support have been the cornerstone of our practice. Without you, we simply would not be here, and I am deeply grateful for the opportunity to make a difference in your lives.

I am equally thankful for our dedicated team, whose expertise, compassion, and commitment to excellence inspire me every day. Together, we’ve built a community rooted in care, trust, and shared purpose.

Here’s to celebrating 20 years of connection, care, and progress—and to many more years of serving you with the same passion and dedication. Thank you for being part of our Bridgewater family.

With heartfelt gratitude,

Sally Baerman, Au.D. Owner, Bridgewater Balance and Hearing

Recognition

We are proud to have been awarded Best of Knoxville 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 and 2025 in the category of health & medicine as well as the Patients’ Choice Award 2016!

2022 Best of Knoxville Award

Bridgewater Balance & Hearing Received the 2022 Best of Knoxville Award. Read about it here!

Our Special Offer for Veterans

It has been brought to our attention that some service men and women may no longer be receiving the same coverage for their hearing healthcare needs as they once did. At Bridgewater Balance & Hearing, we want to offer our sincerest thanks and support for our service men and women, so we’ve set up special programs for the Veterans in our community.

If you’d like more information on this, please contact us today!

Insurance

We take all insurance.

Bridgewater is a provider of major medical insurance to include TennCare and Medicare. We will work with you and your insurance company to ensure you are receiving your maximum benefit.

Preferred Provider of the NFL Players Association

Bridgewater Balance & Hearing is a preferred hearing care provider for the NFL Players Association Professional Athletes Foundation. Through this partnership, the PAF aims to bring better hearing to former professional athletes and their fans across the nation. Together, we spread awareness, help players in need of hearing care, and collected data on the connection between hearing loss and professional football.

What's New in the World of Hearing Health?

Can Treating Hearing Loss Help Protect the Brain?

September 1, 2026

Age-related hearing loss is a common condition affecting older people..

Should Active Adults Choose Waterproof Hearing Aids?

August 1, 2026

Stay active without worry. Learn if waterproof hearing aids fit your lifestyle and book an appointment to explore your options today.

Are Your Hearing Aids Cutting Out? When to See a Hearing Specialist

July 1, 2026

From feedback to no sound, find the cause fast. If fixes fail, schedule a professional hearing aid service appointment today.

Discover the Early Signs of Hearing Loss You Shouldn’t Ignore

June 1, 2026

Hearing loss can impact communication and daily life. Learn the signs and schedule a comprehensive hearing test today.

What Can I Expect at My First Appointment?

Relax and take a deep breath… you are not alone! Most patients are anxious about this process in the beginning but try not to worry! Our patients are like family, and we will go to great lengths to make you feel at home and comfortable during this appointment. We will walk you through it every step of the way.

We will gather a detailed case history. You will be asked about medical symptoms, family history, and daily communication struggles.

Audiometric testing will be completed inside a sound-treated booth to quantify the type and degree of hearing loss you may have. (Remember, it may not be permanent hearing loss, which is one reason why the exam is so important.)

We’ll counsel you on the results and treatment options. It’s a good idea to bring a close family member with you for this.

Referrals to other specialists may be indicated based on results.

The entire appointment generally lasts about 1 to 1.5 hours.

Download a Brochure / New Patient Forms

Are you a new patient? Download our patient forms here.

Patient Feedback

We are honored every time our patients express their sincere gratitude and appreciation for our service. We truly care about every person who walks in our door, and it means an incredible amount to us when they know it. Here are some of our favorite testimonials from people who had some trouble when we first met them and found a solution with us. If you’re considering giving Bridgewater a chance to help you, please know that we’ll be working the whole time to earn our next and our most important testimonial: yours.

~ Dr. Sally Baerman and Team

Video Testimonials

Read Testimonials

I'm so glad I chose Bridgewater for Hearing Care. The staff was pleasant, professional and attuned to needs of hearing impaired. Dr. Breeden made adjustments to my hearing aid and I am now hearing more clearly than I have in 10 years. Thank you for the best present ever.

Susan Overstreet